Category: HR Shared Services

The consumerization of HR: HR’s days as middle man are over (2/2)

We expect the new HR to be supported by a high degree of automation and governed by a ‘one to many’ approach. HR professionals of the 21st century must be technology-savvy and incorporate new technologies in their way of working, as it is the most effective way to communicate with current and future staff. HR must adopt a straightforward, practical…

The consumerization of HR: HR’s days as middle man are over (1/2)

Imagine, if you will, your company without an HR function. Now suppose you’re asked to set up HR: What would you do? Would you create something similar or radically different? Would you create it at all? We’ve arrived at a turning point in history where new technology is profoundly changing people’s way of life as well as methods of manufacturing,…

Benefits of HR Transformation

When an organization engages in HR Business Transformation, this results in a significant change of focus in the delivery of HR services, by freeing up resources to engagein the more value added HR tasks. The proposed way forward delivers a state-of-the-art environment that supports managers, employees and HR professionals in executingthe corporate strategy and achieving their goals. The HR Transformation…

HR Service Delivery Model

When redesigning your business processes, you also need to rethink your Service Delivery Model. How are you going to bring your services to your customers, the employees? Most HR professionals serve over a hundred employees each, which makes it hard to establish personal relationships with every one of them. Solutions are needed to serve them without having to expand the…

Shared Services

Shared services operate within organizations by providing services to internal clients. They operate on business principles and provide internal services at a cost and quality that is acceptable to its clients, when assessed against alternatives. They are referred to as shared services, because their activities are shared by units across entire organizations, instead of duplicating similar services within in each…