Category: Outsourcing

Delivering the Future of Payroll Today

While payroll is one of the most obvious back office processes to move to the cloud, it’s the one that triggers the greatest reluctance. Why? Payroll & HR teams fear the migration risks. The number one concern stopping payroll transformation is the consequence of employees not being paid accurately, on time, and securely. Does this sound familiar to you?  This is all set to change because we’ve…

The consumerization of HR: HR’s days as middle man are over (2/2)

We expect the new HR to be supported by a high degree of automation and governed by a ‘one to many’ approach. HR professionals of the 21st century must be technology-savvy and incorporate new technologies in their way of working, as it is the most effective way to communicate with current and future staff. HR must adopt a straightforward, practical…

The consumerization of HR: HR’s days as middle man are over (1/2)

Imagine, if you will, your company without an HR function. Now suppose you’re asked to set up HR: What would you do? Would you create something similar or radically different? Would you create it at all? We’ve arrived at a turning point in history where new technology is profoundly changing people’s way of life as well as methods of manufacturing,…

The changing face of HR

Last year’s white paper “The consumerization of HR” led to a number of invitations from customers and others to share my ideas during keynotes and workshops. It’s been great being able to hear what others think of it. The accompanying presentation is called “The changing face of HR”. I uploaded a short version of this presentation to SlideShare. Please feel…

Benefits of HR Transformation

When an organization engages in HR Business Transformation, this results in a significant change of focus in the delivery of HR services, by freeing up resources to engagein the more value added HR tasks. The proposed way forward delivers a state-of-the-art environment that supports managers, employees and HR professionals in executingthe corporate strategy and achieving their goals. The HR Transformation…

HR Service Delivery Model

When redesigning your business processes, you also need to rethink your Service Delivery Model. How are you going to bring your services to your customers, the employees? Most HR professionals serve over a hundred employees each, which makes it hard to establish personal relationships with every one of them. Solutions are needed to serve them without having to expand the…

Shared Services

Shared services operate within organizations by providing services to internal clients. They operate on business principles and provide internal services at a cost and quality that is acceptable to its clients, when assessed against alternatives. They are referred to as shared services, because their activities are shared by units across entire organizations, instead of duplicating similar services within in each…